Answered · iOS · United States
Support
Version 1.0 · Effective date: October 22, 2026
Answered is a private correspondence desk for adults. This page explains how to reach us and how to get common requests resolved. The App links here from Me → Support.
Contact us
One address handles everything, so nothing is lost between channels: support, bug reports, privacy requests, account deletion, abuse reports, and copyright notices.
Common requests
- Delete my account — see Delete Your Account. Community accounts can be deleted in the App under Me → Delete community account.
- Report a user or message — open the conversation, then use Report (a written explanation is required) or Block. The person you block stops reaching you immediately.
- Privacy request (access, correction, deletion, copy) — email us with the subject “Privacy request” and the email address on your account. See the Privacy Policy.
- Abuse or child-safety concern — email us with the subject “Child safety” and include the account and any content identifiers you can see. See the Child Safety Policy.
- Copyright notice — follow the DMCA information in Section 5.6 of the Terms of Service.
- Refund — refunds for App Store purchases are handled by Apple. Use reportaproblem.apple.com.
When you write to us
To help us resolve your request faster, include:
- the email address or Sign in with Apple account used for Answered;
- your device model and iOS version;
- the App version (shown in Me → About / Version);
- a short description of what happened, and screenshots if they help.
Privacy and data minimisation. We do not run an advertising or analytics SDK.
Your private request desk stays on your device; support cannot see it, and we will never ask you to
send us the private desk contents.
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